CallCorp Contact Center

Turning Off Voicemail for Individual Contact Center Agents
    Turning Off Voicemail This article explains how to set individual agents within CallCorp Contact Centre so that other agents CANNOT leave voicemails ...
Tue, Mar 14, 2023 at 12:57 PM
Understanding the Session Details Screen
The Session Details screen is a useful tool that allows interested parties, such as Contact Center Managers, to view details of an individual agent and thei...
Fri, May 31, 2024 at 1:12 AM